NDIS support across Melbourne & country Victoria

Care you can trust,
heart you can feel

Care you can trust, heart you can feel

NDIS support that’s guided by real care, shaped by experience, delivered with heart, and tailored to your everyday needs.

Our NDIS support services

How we can help you

Your goals matter. Our role is to provide the right NDIS support at the right time, always led by your needs, your comfort, and your pace. From help at home, to support in the community, or navigating complex care, we’re here to make things easier and more personal.

Why choose us?

The team you can rely on

At True Heart Care Services, we bring more than qualifications. We bring lived experience, clinical knowledge, and genuine care. Our team is led by two highly experienced Mental Health Nurses with advanced degrees in youth and mental health care, and over nine years working across disability, mental health, and community services. 

We understand the real-world challenges participants face and know how to provide NDIS support that makes a difference in everyday life. When you work with us, you’re backed by a team that’s clinically trained, deeply compassionate, and fully committed to supporting your goals, your voice, and your way forward.

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Experienced, Qualified Staff

We are health professionals with strong clinical backgrounds, ensuring safe, reliable, and skilled care.

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Tailored, Person-Centred Care

We design every service around the participant’s goals, abilities, preferences, and needs.

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Commitment to Quality

We strive for excellence in everything we do, following best practices and the NDIS Code of Conduct.

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Holistic Approach

We focus on not just physical support, but also mental, emotional, and social wellbeing.

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Strong Advocacy

We are passionate advocates for participants’ rights, choices, and independence.

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Flexible Support

We offer flexible scheduling, mobile services, and culturally sensitive care to meet the diverse needs of our community.

Say hello to our team

The faces behind True Heart Care Services

Meet Noma

With a Master’s in Youth Mental Health and a Bachelor of Nursing, Noma brings over nine years of experience supporting people with disabilities and complex mental health needs. Her approach is grounded in person-centred care, clinical knowledge, and a strong commitment to positive, practical outcomes.

Meet Chipo

Chipo is a Registered Psychiatric Nurse with a Master’s in Psychiatric Nursing and deep experience working across acute mental health settings and disability care. She’s known for her calm, compassionate approach and her ability to provide clinically informed, recovery-focused support.

What is the NDIS?

How the NDIS can help you

The NDIS (National Disability Insurance Scheme) is a government-funded program that provides support for people with permanent and significant disabilities. It’s designed to give participants more choice and control over the services they receive, so they can work towards their goals and live more independently. 

While the NDIS can be life-changing, it can also feel overwhelming at times, and that’s where we come in. At True Heart Care Services, we help participants understand their plans, make confident decisions, and connect with the right supports. We’re here to make the process easier, clearer, and more personal from the very beginning.

Contact the True Heart team

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Meet with us and let’s chat

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Design your own support plan

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Ready to chat?

We want to hear from you!

Whether you’re new to the NDIS or looking for the right support to suit your needs, we’re here to help. At True Heart Care Services, we believe good support starts with a genuine conversation.

If you have questions, want to learn more about how we can support you, or simply need someone to talk it through with, we’d love to hear from you. Reach out anytime for a friendly chat. We’ll take the time to listen and help you figure out what feels right for you.