Our NDIS Services

How we can help

We offer personalised, flexible and clinically informed NDIS services that meet you where you are and support you to move forward with confidence.

Don't settle for average NDIS services

Feel supported with our care

With us, every participant’s plan is tailored with care, consideration, and clinical insight. We take the time to understand your goals, your lifestyle, and what support will genuinely make a difference in your day-to-day. 

Whether you need hands-on help at home, support to join in the community, or expert care for complex needs, our NDIS services are shaped around you. Your preferences, routines, and priorities matter to us, and that’s what guides how we work with you, every step of the way right from the beginning.

Disabled friends in carpentry class
Disabled man in wheelchair looking out window with support worker

Supported Independent Living

We provide safe, comfortable homes with tailored support to help you live as independently as possible. Our team assists with daily routines, personal care, and building life skills, while encouraging freedom and choice in your everyday living. We work with participants who have varying levels of support needs, always approaching care with warmth, respect, and understanding. Whether you’re moving out for the first time or transitioning from another arrangement, we’re here to help you settle into a space that truly feels like home.

Nurse giving injection to patient at home

Community Nursing Care

Our qualified nurses offer professional, reliable support with a personal touch. From medication management and wound care to long-term health needs, we bring high-quality clinical care into your home environment. We understand the importance of feeling safe and respected during medical care, and we take the time to listen, explain, and work at your pace. With experience in both hospital and community settings, our team delivers nursing support that’s both medically sound and personally thoughtful.

Disabled man getting haircut

Daily Personal Activities

We provide assistance with the tasks that help you feel confident, comfortable, and ready for the day. This includes support with showering, dressing, grooming, meal preparation, and building healthy daily routines. Our team is trained to provide respectful, discreet personal care that supports your independence while offering a helping hand when needed. We always work to your preferences and comfort levels because we believe that quality support starts with understanding what matters most to you.

Support worker feeding disabled girl in wheelchair

High Intensity Daily Personal Activities

For participants with complex health or behavioural support needs, we offer high-intensity care delivered by clinically trained staff. This may include support with feeding tubes, mobility issues, medication administration, seizure management, or behaviours of concern. Our team is experienced in working in high-pressure situations and understands how to maintain safety and dignity at all times. We follow detailed support plans and clinical protocols, with a strong focus on building trust and creating a stable, supportive environment for each participant.

Support worker cleaning dishes

Household Tasks

We support you with everyday tasks to help maintain a clean, safe and comfortable home. This includes general cleaning, washing, organising, dishwashing, and other tasks you might need a hand with. It’s not just about a tidy space, it’s about helping you feel proud of your home and giving you more time and energy for the things you enjoy. Our team works around your routine and preferences, offering support that fits easily into your day without disruption.

Three friends, one disabled in wheelchair, talking in park

Community Participation

We support you to connect with your local community through activities that match your interests and goals. Whether that’s joining a local group, attending events, volunteering, or trying something new, we’re by your side to make it easier and more enjoyable. Our role is to reduce barriers, build confidence, and help you get involved in ways that feel comfortable and meaningful. Community participation can look different for everyone, and we make sure it always reflects what matters most to you.

Two disabled friends in art class

Group & Centre-Based Activities

Our group and centre-based activities are designed to be inclusive, supportive, and fun. These sessions give participants a chance to learn new skills, try new things, and build social connections in a safe environment. From creative workshops and games to life skills and peer support, we offer a variety of structured programs that encourage growth, confidence, and friendship. Every activity is tailored to suit different interests and abilities, with staff on hand to provide guidance, encouragement, and practical support.

Disabled woman in wheelchair with friend at tram stop

Travel & Transport Assistance

We offer reliable travel and transport assistance to help you get where you need to go, safely and on time. Whether it’s a medical appointment, social activity, work, or errands, we’re here to make getting out and about simple and stress-free. Our team helps with planning, accessibility needs, and door-to-door support. You’ll always know who’s coming to pick you up, and we make sure you feel comfortable and supported throughout the journey. It’s your day, your schedule, we’re just here to help make it happen.

NDIS services delivered with care, experience and heart

A team that sees the full picture

When it comes to disability support, experience matters, but so does how you’re treated. At True Heart Care Services, our background in mental health nursing, youth care and complex disability support gives us the clinical skills to manage even the most layered needs. But it’s our human approach that really makes the difference. We listen, adapt, and build genuine relationships with every participant. 

You won’t find rigid routines or generic support here. Instead you’ll be supported by a team who is honest, respectful and crafts support that’s designed to fit you. That’s how NDIS services should feel.

Disabled woman in car with support worker
Cartoon speech bubble

Speak with our amazing team

Have questions or need support? Our team is ready for a friendly, no-pressure chat.

Cartoon people

Make a referral for someone you know

Know someone who could use a bit of extra support? Send us a quick referral and we’ll take care of the rest.